ASSISTANCE AND TECHNICAL SUPPORT
CUSTOMISED SOLUTIONS.
Defim Orsogril adopts strict controls at every stage of the production process, from manufacture of the product to after-sales service.
WE OFFER A COMPREHENSIVE SERVICE THAT INCLUDES:
We work with you to find the best solutions for your needs.
Our supply chain starts with quality and sustainable raw materials.
Our state-of-the-art machinery allows us to guarantee high quality standards and top performance.
From design to production to shipment of the material, each stage undergoes a rigorous quality control process that also extends into the after-sales stage.
Today, more than ever, the timing of delivery is important to guarantee the best for the customer. That is precisely why our logistics department works every day to give you the certainty of timely and precise deliveries.
We have a dedicated design department to support each customer.
DESIGN DEPARTMENT
CUSTOM SOLUTIONS
FOR EVERY NEED.
Our dedicated design department is available to propose innovative and customised solutions, both in electrowelded mesh and grating, guaranteeing maximum effectiveness in response to any specific requirement. For more details, please contact our Design Department.
THE ACTIVITIES OF THE DESIGN DEPARTMENT INCLUDE:
Our officials/technicians are available to view the project on site and agree with you on the best solutions for your needs.
We produce explanatory technical drawings to better illustrate our customised offering
We produce working drawings for both production in the workshop and correct installation.
Our Customer Care service assists you throughout all stages of the sale, and the design department provides you with clear and effective answers and solutions.
We are also at your service after the sale and can assist you in the installation of our solutions.
faq
quick and useful
answers.
Our Customer Care service and our website and social channels are at your disposal to provide you with all the information you need or to direct you to one of our local representatives for more specialised advice.
We know the importance of timing in responding to your requests. This is why we are committed to offering an answer within the following 48 hours.
There is a section on our website where you can download tables and technical tools. Our Customer Care is however at your disposal for special requirements.
We believe in the importance of co-design, which is why we were the first company in the industry to equip ourselves with a BIM library for all our perimeter solutions; this meets the needs of modern construction and is available for reference.
All product tables in .pdf format are available for free in the download area. DWGs and some more technical tools such as BIM files, instead, can be downloaded after creating an account in the reserved area of the site.
request information
CONTACT THE TECHNICAL
DEPARTMENT DEFIM ORSOGRIL.
DEPARTMENT DEFIM ORSOGRIL.